Shipping&Refund – guidevillage

Shipping&Refund

ALL ITEMS ARE FREE SHIPPING

    We Ship to Worldwide (Except some countries and APO/FPO).

  • We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
  • Orders processed timely after the payment verification.
  • Delivery time depends on Shipping Carrier, Customs and Post Dispatch of destination and other factors.Most packages could be received in 15-45 days.

Refund policy

  • We accept Email requests for returns within 7  days of receiving your order. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.
  • If you are not satisfied when you receive the item, please return it within 7 days for a replacement or money back. Please contact us for a return guide before you return it.
  • Returns accepted if product not as described, buyer pays return shipping fee; 
  • All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
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